All products are handmade and may have slight variations. By purchasing from Genèse Paris, you agree to our processing and shipping times, return policies, and care guidelines.

How long will my wig last? With proper care, up to 2-3 years.
Can I use heat tools? Yes, on low to medium settings with heat protection.
Do you ship internationally? Yes, worldwide shipping is available.

Orders are processed within 7-10 business days.
Domestic shipping: 2-5 business days.
International shipping: 5-15 business days.

Due to hygiene, wigs are non-refundable once worn or altered.
Eligible returns must be initiated within 7 days of delivery in original condition.

We value your privacy. Personal information collected (name, address, contact details) is used only for order processing and communication. We never sell or share your data with third parties.